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Why Use an Online Account?

Your online account puts you in control. You can send your Care Team a message or get information at any time by using a computer, tablet, or smartphone.

It’s Secure

We take your privacy seriously. That’s why we use the latest technology to keep your account safe and secure.  

It’s Easy to Use

You don’t need to be a computer whiz or have the latest gadgets. We make it easy for you to create and use your account from your computer, tablet, or smartphone.

It’s Always Available

Your online account is available 24/7. You can look up information or send your Care Team a message when it’s convenient for you. 

Everything Is in One Place

You can look up your Care Team, check the status of supply orders, get an ID card, and more! You’ll also find important resources like plan documents and benefit information.

It’s Just for You

Your online account contains your information — you can be confident that what you see is what you need to know.

It Gives You a Record

There’s no need to take notes during an important call or worry about misplacing information. Messages to and from your Care Team stay in your inbox until you delete them.

What Can You Do with an Online Account?

Your online account makes it easy for you to:

  • Check your latest health plan details

  • View your Care Team

  • Message your Care Team at any time

  • Review medical supply orders

  • Download a temporary ID card

  • Request a new ID card

  • Check authorizations

  • And more!

Register for an Account

It’s easy to register for your online account. You will need to enter your member ID number or your Medicare or Medicaid ID number. You’ll also need to enter an email address or a phone number. You can enter your home phone number, but if you want to receive text alerts, we’ll need your cell phone number.

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