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Total Member Resources

Thank You for Being a Member!

We’re happy to have you! VNSNY CHOICE Total (HMO D-SNP) brings together Medicare Advantage and Medicaid Long Term Care for people like you who need long-term help with daily activities to live safely in the comfort of your home and community. And that’s where you want to be.

Note that your plan will be called VNS Health Total beginning January 1, 2023. Same great plan with a brand new name. Learn more.

Latest News

Provider, Pharmacy, and Drug Search

Getting Help

How to connect with the right team to get the help you’re looking for.


You get unlimited trips to medical appointments. How to book your rides.

Flex Card Benefits

You get up to $750 a year to pay for certain items above what your plan covers. Learn more.

Healthy CHOICE Healthy You Rewards Program

You’re automatically enrolled. Learn how to earn your rewards.

Over-the-Counter (OTC) and Grocery Benefits

You have up to $180 per month for OTC and Grocery items in 2022. How to use this benefit.

Drug Benefits and Resources

Find tools, and information for using your benefits and staying on top of your medications. 

Medication Therapy Management (MTM) Program

You may be eligible for this free benefit. Learn more.

Keeping Your Medicaid Active

To make sure you keep you plan, we’ll work with you so your Medicaid stays active.

Forms and Personal Health Materials

Find forms, information about your rights and other plan resources.


Quick answers to some of the questions members often ask.

Refer a Friend

Have a friend who could benefit from the long-term home care services of VNS Health Total? Tell them to give us a call us at 1-866-414-6715, 7 days a week, 8 am – 8 pm. (TTY: 711). We can answer their questions about eligibility and explain how to enroll.