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Emergency Alert

Emergency Alert Update

In the event that the Governor of New York, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of emergency in your plan’s service area, you are still entitled to care from us. This includes access to emergent or urgent care as well as obtaining needed prescriptions.

For assistance during a state of emergency, please call:

VNSNY CHOICE EasyCare (HMO)
1-866-783-1444 (TTY: 711)
7 days a week, 8:00 am – 8:00 pm

VNSNY CHOICE EasyCare Plus (HMO D-SNP)
1-866-783-1444 (TTY: 711)
7 days a week, 8:00 am – 8:00 pm

VNSNY CHOICE Total (HMO D-SNP)
1-866-783-1444 (TTY: 711)
7 days a week, 8:00 am – 8:00 pm

VNSNY CHOICE MLTC
1-888-867-6555 (TTY: 711)
Monday – Friday, 9:00 am – 5:00 pm