Before You Reach Out, Check the Portal

When addressing HEDIS® and Stars care gaps, you may already have some of the information you need.

Before initiating outreach for open care gaps, consider checking the VNS Health Provider Portal first. Clinical data collected by or received by the health plan, including blood pressure results and other supplemental information, may help identify care already completed and support quality measure documentation.

This can be particularly valuable for high-impact measures such as:

• Controlling High Blood Pressure (CBP)
• Glycemic Status Assessment for Patients with Diabetes (GSD)

As you review patients with open gaps, consider leveraging available portal data to support quality improvement efforts, reduce duplicate outreach, and improve measure performance.

Thank you for your partnership in delivering high-quality care and improving outcomes for our shared members.