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Keeping Your Medicaid Active

Don’t Lose your Medicaid Coverage!

Make sure Medicaid has your current contact info.

What you need to do

Please contact your Medicaid office to give them your current address, phone number, and email address.

  • If you live in New York State outside of New York City, call your local Medicaid office
  • If you live in one of the five boroughs of New York City, call Medicaid at the number below:
    1-888-692-6116 (TTY: 711)
    Monday – Friday, 8 am – 5:30 pm

For general questions about your plan? Please call us at the number below. We’re here to help.

Your Care Team
1-888-867-6555 (TTY: 711)
7 days a week, 8 am – 8 pm (Oct. – Mar.)
Weekdays, 8 am – 8 pm (Apr. – Sept.)