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OTC Benefits

Your Over-the-Counter (OTC) Card

As a VNS Health EasyCare (HMO) member in 2024, you get a card that gives you up to $87 each quarter (every three months) to purchase hundreds of OTC items. For a complete list of eligible items, as well as instructions on how to activate your card and use your OTC benefits, please see the Over-the-Counter (OTC) Program Catalog.

Download the OTC app for your smartphone to easily find local stores where you can use your card, to check items in-store to see if they’re eligible, and to keep track of your OTC Card balance. Find out how to get the app here.


For benefit questions, call your Care Team toll free: 1-866-783-1444 (TTY: 711), weekdays, 8 am–8 pm.

For questions about an OTC order, call our partner Convey at 1-855-858-5937 (TTY: 711), Monday–Friday, 8 am–11 pm. Or go to 24 hours a day.

Here are some common questions members ask about the OTC Program. If you don’t find the answer to your question here, please call your Care Team at the number above.