News and Updates

Make sure Medicaid has your current contact info. What you need to do: Please contact your Medicaid office to give them your current address, phone number, and email address...

Flu season is in full swing until May. Are you protected? If not, be aware that the flu can be dangerous and even deadly — particularly for people 65 and older and people who have chronic health conditions. COVID-19 is also still a danger for people who have not had a booster shot. You may […]

Have you seen your dentist? June is Oral Hygiene Month, but any month is good to schedule an oral exam if you haven’t had one yet. Everyone, no matter what age, should visit the dentist at least once a year (or better yet, once every six months) for a dental exam. It should include the […]

Do you use a health app on your phone or other device, maybe to manage your medications or track results of health screenings? Do you wish you could access your CHOICE health data so you can keep your health apps up to date on the big picture of your health without having to keep adding […]

If you completed any of the activities eligible for Healthy CHOICE Healthy You rewards between January 1 through March 31, 2021, you should have already received your first rewards in June. As a member of VNSNY CHOICE Total (HMO D-SNP), you are automatically enrolled in the Healthy CHOICE Healthy You Rewards Program. You can earn […]

From March through May, Medicare will be sending out surveys to random members of Medicare plans like VNSNY CHOICE Total (HMO D-SNP). The survey, called the Consumer Assessment of Healthcare Providers and Systems or CAHPS, is a consumer satisfaction survey. It will ask questions about the care and services you receive from your CHOICE Total […]

As of January 1, 2021, service limits have been removed on physical therapy (PT), occupational therapy (OT), and speech therapy (ST) visits. That means, VNSNY CHOICE Total (HMO D-SNP) covers all PT, OT, and ST visits that ordered are by a doctor or other licensed professional. If you have any questions, please call us at […]

We recently sent out a Quarterly Explanation of Benefits (QEOB) to VNSNY CHOICE Total (HMO D-SNP) members for claims relating to medical services or items that were processed from October through December 2020. Moving forward, we will no longer be sending you a Quarterly Explanation of Benefits (QEOB). Why? Because for people like you who […]