About Our Health Plans

We are the health plans from VNS Health. For 130 years, our organization has had a nonstop commitment to the communities we serve. We have deep experience caring for people at all stages of life, including those with multiple or complex health conditions.

Join a Health Plan

Whether you have just Medicare, have both Medicare and Medicaid, or need help with daily activities to live safely in the comfort of your home, we can help you choose the right plan for you.

Health Professionals

This is your gateway to the digital tools, policies, guidance, and materials you and your staff need to deliver high-quality service to your patients and clients in our health plans.

VNS Health Is More Than Health Plans

Our organization provides a full range of easy-to-access health care services that put you in control of your health and help you live your best life — at home and in your community.

Non-Emergency Transportation Now Covered By Medicaid

February 7, 2024

VNS Health Total (HMO D-SNP) and MLTC no longer covers transportation as part of your plan benefits. Non-emergency medical transportation services for members enrolled in a Medicaid Advantage Plus or Partial Capitation Plan will now be arranged by the Statewide Transportation Broker – Medical Answering Services (MAS). This will not change any of your other medical benefits.

To arrange non-emergency medical transportation on or after March 1, 2024, you or your provider must contact MAS at https://www.medanswering.com/ or call 844-666-6270 (Downstate) or 866-932-7740 (Upstate). If possible, you or your medical provider should contact MAS at least three days before your medical appointment and provide the details of your appointment (date, time, address, and name of provider) and your Medicaid identification number.

Additional information is available on the Department of Health Transportation Webpage.

Last updated 03/04/2024.