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OTC and Grocery Benefits

Your Over-the-Counter (OTC) and Grocery Card

VNS Health EasyCare Plus and VNS Health Total OTC card

As a VNS Health EasyCare Plus (HMO D-SNP) member in 2024, you get a card that gives you up to $225 each month to purchase hundreds of OTC and Grocery items. For a complete list of eligible items, as well as instructions on how to activate your card and use your OTC and Grocery benefits, please see the Over-the-Counter (OTC) and Grocery Program Catalog.

You can also use your OTC and Grocery Card to have boxes of farm fresh produce or prepared healthy meal boxes — heart healthy, diabetic friendly, low sodium, and more — delivered to your home.

Eligibility for Special Supplemental Benefits for the Chronically Ill (SSBCI) is required for use of the grocery benefit.

Farmbox logo
Mom's Meals logo

Download the OTC app for your smartphone to easily find local stores where you can use your card, to check items in-store to see if they’re eligible, and to keep track of your OTC and Grocery Card balance. Find out how to get the app here.


For benefit questions, call your Care Team toll free: 1-866-783-1444 (TTY: 711), 7 days a week, 8 am–8 pm. 

For questions about an OTC order, call our partner Convey at 1-855-858-5937 (TTY: 711), Monday–Friday, 8 am–11 pm. Or go to 24 hours a day.

Here are some common questions members ask about the OTC and Grocery Program benefit. If you don’t find the answer to your question here, please call us.