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FAQs

Frequently Asked Questions

VNSNY CHOICE Total (HMO D-SNP) members often ask these questions about benefits and services. If you don’t see an answer to a question you have here, please call us at 1-866-783-1444 (TTY: 711), 7 days a week, 8 am – 8 pm. We’re here to help!

Contacting Us

My Coverage

My OTC and Grocery Card

Member Rewards Program

Referring Someone to Total