Total Member Resources
Thank you for being a member!
We’re happy to have you! VNS Health Total brings together Medicare Advantage and Medicaid Long Term Care for people like you who need long-term help with daily activities to live safely in the comfort of your home and community. And that’s where you want to be.
Note that this plan is now called VNS Health Total as of January 1, 2023. Same great plan with a brand new name. Learn more.
It’s Not Too Late to Get Your Flu Shot and COVID-19 Booster!
Flu season is in full swing until May. Are you protected?
Provider, Pharmacy, and Drug Search
How to connect with the right team to get the help you’re looking for.
You get unlimited trips to medical appointments. Learn how to book your rides.
Flex Card Benefits
You get up to $750 a year to pay for certain items above what your plan covers. Learn more.
Member Rewards Program
You’re automatically enrolled. Learn how to earn your rewards.
Over-the-Counter (OTC) and Grocery Benefits
You have up to $232 per month for OTC and grocery items in 2023. How to use this benefit.
Drug Benefits and Resources
Find tools and information for using your benefits and staying on top of your medications.
Medication Therapy Management Program
You may be eligible for this free benefit. Learn more.
Keeping Your Medicaid Active
To make sure you keep your plan, we’ll work with you so your Medicaid stays active.
Find in-depth information about your benefits and using your plan.
Forms and Personal Health Materials
Find forms, information about your rights, and other plan resources.
Refer a Friend
Have a friend who could benefit from the long-term home care services of VNS Health Total? Tell them to give us a call us at 1-855-216-8307 (TTY: 1-800-662-1220), Monday–Friday, 9 am–5 pm. We can answer their questions about eligibility and explain how to enroll.